Answers to common questions
Clear answers about the official portal and this independent help website.
Is this the official GEPCO website?
No. GEPCO Bill PK is an independent guide. The official bill lookup is operated by PITC (opens in a new tab).
Which number do I need?
Use the 14-digit Reference No. on a recent bill, or select Customer ID and enter the 10-digit identifier. See where to find it.
Can I search by name, CNIC, or meter number?
This website does not provide those lookup methods. The official form we checked offers Reference No. and Customer ID.
Do I enter my bill number here?
Yes. Enter a reference number or Customer ID in our checker. Our server submits it to PITC and shows the available bill here. Verify the customer details before saving or paying.
What does the U/R selector require?
Match it to the letter shown with your reference number on the printed bill. Confirm unclear details with GEPCO.
Why is my bill missing?
Check your number, lookup type, and U/R selection. Your number may have changed or the bill may not yet be available. Follow the troubleshooting guide.
Can I pay on this website?
No. Use an authorised payment channel and keep its receipt. We cannot process payments or verify their status.
How do I save a duplicate bill?
Once the correct bill is displayed here, choose Print / Save PDF above it. See the duplicate-bill guide.
Does the calculator estimate my rupee bill?
No. It calculates units from readings and a multiplier. Tariffs, adjustments, taxes, and other charges are not included.
Does this site store my bill details?
The lookup processes your number and returned bill temporarily to display the result. We do not save them in a database, browser storage or application logs. Cloudflare and PITC may process technical information; read our privacy page.